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Free re-clean within 72 hours if your agent isn't satisfied.
In London your deposit is typically £2,750–£4,900 — and cleaning is the single biggest reason it gets docked at check-out.
Deposits capped at 5 weeks' rent under the Tenant Fees Act 2019, applied to typical London rents. Cleaning-dispute and deduction figures from UK tenancy deposit scheme data. See the full breakdown below.
If your landlord or letting agent isn't satisfied, we return and re-clean — free of charge — within 72 hours. Your deposit is what's at stake; we treat it that way.
Every clean follows the checkout-inventory checklist — the same list your letting agent inspects against.
A full checklist is shared before every clean.
Choose your property size — your fixed price appears immediately, no callback needed.
Pick next-day, weekend or whenever suits. Confirm online in under a minute.
We clean to checkout standard. If the agent isn't happy, we re-clean free within 72 hours.
One transparent price up front. No hourly meter, no end-of-job add-ons.
Not satisfied? We come back and re-clean free within 72 hours.
Next-day and weekend availability — booked around your move-out date.
Fully insured, professional cleaners who work across London every day.
Real moves, real check-outs across London.
"We needed a clean next day, DepositBack sorted it out and we got all our money back from the landlord."Daniel · 2-bed, Brixton
"Booked Friday, cleaned Saturday. Would have paid double."Jessica · studio, Waterloo
"We lived in the house for 3 years, and it was cleaned in a day. Have recommended to my friends."Ravi · 4-bed house, Whitechapel
Prices are fixed and shown before you book. Oven deep clean included as standard; add-ons optional.
A professional end-of-tenancy clean isn't an expense. For most London renters it's the cheapest insurance you'll ever buy on the biggest cash sum you'll get back when you move.
By law your deposit is capped at five weeks' rent. On typical London rents that's about £2,750 for a 2-bed, £3,780 for a 3-bed and £4,920 for a 4-bed — money you've already handed over and want back in full.
Cleaning is the single biggest cause of deposit disputes in the UK — it shows up in around half of all cases. If the property isn't returned as clean as it was at check-in, the landlord can deduct the cost from your deposit.
When a tenant fails the check-out, cleaning deductions typically run £350–£800, averaging around £640 — often at the landlord's or agent's premium rates plus admin fees. You don't choose the cleaner, and you don't choose the price.
Sources: Tenant Fees Act 2019 (deposit capped at 5 weeks' rent); ONS private rental data for London; UK tenancy deposit scheme dispute statistics (NRLA / Tenancy Deposit Scheme, 2025). Figures are typical market averages and vary by property and borough.
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